What is "SIM-SIM Family"?

• "SIM-SIM Family" is a service for SIM-SIM subscribers that allows talking with UMC subscribers under a special low tariff.

Can SIM-SIM subscribers of the SIM-Master tariff model take advantage of the "SIM-SIM Family" service?

• Yes. For this purpose, the SIM-Master tariff model subscriber needs to change the tariff model for SIM-SIM "For All" or SIM-SIM "For the Close" (cost of changing the tariff package is 10 UAH), and then to activate and set the "SIM-SIM Family" service.

What is the validity term of the "SIM-SIM Family" service?

• "SIM-SIM Family" service is valid on a constant basis.

What is the cost of "SIM-SIM Family" service activation?

• The service activation is free-of-charge. Setting and each following change of "SIM-SIM Family" numbers is 5 UAH with VAT for tariff models SIM-SIM “For All" and SIM-SIM "For the Close", New SIM-SIM Team and New SIM-SIM Club or 10 UAH for SIM-SIM Club, SIM-SIM Team and SIM-SIM Jubilee.

What is the cost of a call to "SIM-SIM Family" numbers?

• You can find out calls cost to SIM-SIM Family numbers on page Tariffs.

How to correctly dial "SIM-SIM Family" numbers?

• SIM-SIM Family numbers must be dialed only in the national or international format with the use of the network codes  (UMC and SIM-SIM – 050, JEANS – 066).

How to set / change "SIM-SIM Family" service number(s)?

• For this purpose, it is necessary to call to the free-of-charge number of the "SIM-SIM Family" service 7770 and follow voice prompts of the menu to make the necessary action.

Is there subscriber’s fee for using "SIM-SIM Family" service?

• Subscriber’s fee for "SIM-SIM Family" service is absent.

Does "SIM-SIM Family" service act in roaming (outside Ukraine)?

• "SIM-SIM Family" service acts only in the territory of Ukraine.