New quality of UMC Customer Care

• The new, most modern UMC Client Call Center is an extended network of auto-informers that enables the company’s clients, without excessive efforts and unnecessary spending of time, to:
• receive an answer to the majority of questions that arise when you use mobile communication;
• directly contact the Client Call Center operator for help.
  
  
• Contact the Client Call Center any time of day at the free-of-charge numbers:
• 111 – short mobile number used for calls from mobile phones connected to the UMC network (calls are free-of-charge in Ukraine). Through this number, new and existing UMC subscribers may find out tariffs, loyalty programs, services and their account status.
• 222 – emergency service number (from fixed phones – 8 800 508 2222). You may call to the specified numbers for re-activation of your number, PUK-code restoring, as well as to express your wishes concerning the company’s coverage.
• 555 – number by which you may receive information about promotions, special offers and conditions for your numbers. Potential clients of the company may call from a fixed phone to number 8 800 508 5555(free-of-charge within Ukraine) and receive general information about UMC: current promotions, tariffs, up-to-date questions, etc.
• For obtaining financial information or account updating, use number 7722 (within Ukraine, calls from a mobile phone are free-of-charge).
  
  
• For calling from abroad, use the number:
• +38 050 508 1111 (calls are paid).
  
  
• Find out more details about:
• Information provided by the UMC Client Call Center.
• Services that are ordered from the UMC Client Call Center.